Política de Privacitat
Information about the processing of your personal data
1. Data Controller
Controller identity: Nexora Data S.L.
ID Fiscal: B-22469944
Adreça: Carrer Galileo Galilei, 2, Edifici U, Local 10, 07121 Palma
Correu: contacto@registrogestion.es
2. Personal Data We Process
2.1. Identification Data
- Name and surname
- NIF/NIE/CIF
- Email address
- Contact phone
2.2. Request Data
- Property addresses consulted
- Data of individuals or legal entities subject to search
- Information necessary for registry processing
2.3. Payment Data
Payment data is processed directly by our certified payment service providers. We do not store complete credit card information in our systems.
3. Processing Purposes
3.1. Service Provision
We process your data to handle your registry document requests before the corresponding Property Registries.
3.2. Communication
To send you confirmations, updates on the status of your requests and deliver the requested documents.
3.3. Legal Compliance
To comply with our legal obligations, including the retention of accounting and tax records.
4. Legal Basis for Processing
- Contract performance: For the provision of our services
- Consent: For commercial communications (if you accept them)
- Legal compliance: For tax and accounting obligations
- Legitimate interest: For improving our services
5. Data Retention
5.1. Request Data
We retain your request data for the time necessary to provide the service and subsequently for 6 years to comply with tax obligations.
5.2. Delivered Documents
Official documents are retained for a period of 2 years to allow re-download in case of loss.
6. Your Rights
As a data subject, you have the right to:
- Access: Know what data we process about you
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data
- Restriction: Restrict processing in certain cases
- Portability: Receive your data in structured format
- Opposition: Object to processing for particular reasons
To exercise your rights, contact us at:
Email: contacto@registrogestion.es
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Accidental alteration, loss or destruction
- Unauthorized or unlawful processing
Applied Security Measures:
- SSL/TLS encryption in all communications
- Authentication and access control systems
- Regular backups
- 24/7 security monitoring
8. International Transfers
We do not transfer personal data outside the European Economic Area, except for payment processing with certified providers that have adequate protection guarantees.
9. Policy Changes
We may update this Privacy Policy occasionally. We will notify you of any significant changes by email or through a prominent notice on our website.
10. Supervisory Authority
If you consider that the processing of your data does not comply with regulations, you may file a complaint with the Spanish Data Protection Agency (AEPD) - www.aepd.es
Last updated: January 15, 2024